Privacy Policy

RXN Performance LLC
Effective date: October 23, 2026

1. Introduction

RXN Performance LLC ("RXN Performance," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our websites, fill out our forms, or respond to our ads, how we use that information, who we share it with, and the choices you have. By using our websites or submitting a form, you agree to this Privacy Policy.

2. Information we collect

Information you give us

  • Your name, phone number, and email address.
  • Answers you type into our forms, such as your goals, the area of your body you'd like help with, and questions for our team.
  • Messages you send us by text, email, or phone.

Information collected automatically

  • The pages you visit, the link or ad that brought you to our site, and the date and time of your visit.
  • Basic device and browser information, such as browser type and approximate location based on your IP address.
  • This information is collected with cookies and similar tracking technologies, including advertising pixels that help us measure how our ads perform.

3. How we use your information

We use your information to:

  • Respond to your request and contact you by phone, text, or email.
  • Schedule and confirm discovery calls, visits, and other appointments.
  • Send appointment reminders and updates.
  • Send marketing messages about our services, events, and offers, such as sales and promotions, when you have agreed to receive them.
  • Understand how people use our websites and improve our websites, forms, and advertising.
  • Keep business records and meet our legal obligations.

4. Text messages and email

We send marketing and appointment text messages and emails through GoHighLevel, the platform we use to manage our contacts and communications.

  • Text messages: If you check the consent box on one of our forms, you agree to receive marketing and appointment text messages from RXN Performance LLC at the phone number you provided, including messages sent with automated technology. Consent is not a condition of any purchase.
    • Message frequency varies.
    • Message and data rates may apply.
    • Reply HELP for help.
    • You may reply STOP to opt out at any time. After you reply STOP, we will send one message confirming your opt-out, and you will not receive further text messages unless you opt in again.
    • Wireless carriers are not liable for delayed or undelivered messages.
  • Email: Every marketing email includes an unsubscribe link. You may unsubscribe at any time.
  • We do not sell, rent, or share your phone number or your text message consent with any third party for their own marketing purposes.

5. How we share your information (third parties)

We do not sell your personal information.

  • GoHighLevel: We use GoHighLevel to collect, store, and manage the information you submit through our forms and to send our text messages and emails. GoHighLevel processes this information on our behalf. No other third-party tools receive your client information from us.
  • Legal reasons: We may disclose information when required by law, court order, or government request, or when needed to protect the rights, property, or safety of RXN Performance, our clients, or others.
  • Business transfers: If RXN Performance is sold, merged, or reorganized, your information may be transferred as part of that transaction, subject to this Privacy Policy.

6. Cookies and tracking technologies

Our websites use cookies and similar technologies to remember your visit, understand how our site is used, and measure our advertising. You can block or delete cookies through your browser settings. Some parts of our website may not work properly if cookies are blocked.

7. Minors

  • Our services may be provided to individuals under 18 years of age only with the consent of a parent or legal guardian.
  • A parent or legal guardian must give consent for all interactions involving a minor, including submitting a form, receiving text messages or emails, and scheduling or attending a call or visit.
  • We do not knowingly collect personal information directly from children under 13. Information about a child under 13 must be submitted by the child's parent or legal guardian.
  • If you believe a minor has given us information without a parent's or guardian's consent, contact us using the information below and we will delete it.

8. Consent

By checking the consent box on our forms, you agree to be contacted by RXN Performance LLC by phone, text message, and email as described in Section 4, and you agree to this Privacy Policy. You may withdraw your consent at any time by replying STOP to any text message, clicking "unsubscribe" in any email, or contacting us directly.

9. How we protect your information

We use reasonable administrative, technical, and physical safeguards, including password-protected systems and limiting access to our team. No method of transmitting or storing information online is completely secure, so we cannot guarantee absolute security.

10. How long we keep your information

We keep your information for as long as we need it for the purposes described in this Privacy Policy, or as long as required by law. When it is no longer needed, we delete it or make it anonymous.

11. Your choices and rights

  • Text messages: reply STOP to opt out.
  • Email: click "unsubscribe" in any marketing email.
  • Access, correction, or deletion: contact us to ask what information we have about you, to correct it, or to delete it. We will respond within a reasonable time.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top.

13. Effective date

This Privacy Policy is effective as of October 23, 2026.

14. Contact us

RXN Performance LLC
4812 Bryan St, Dallas, TX 75204
Phone: (214) 247-6199
Email: [email protected]